FAQ

Ask us, we dare you.

Your satisfaction is most important to us. If there is anything you are unsure about please get in touch at hello@postalpranks.com.

What is Postal Pranks?
Postal Pranks is a 100% Anonymous ‘Prank as Service’ provider, sending our a range of customisable and hilarous pranks direct to your ‘target’. Be it your boss, your best friend or even your wife or boyfriend, we have pranks to suit any person & occasion. We’ve been pranking people for over 5+ years and select only the best pranks for our store.
Should you have any recommendations for pranks you would like to see in our store, please reach out to us at hello@postalpranks.com. We’re always on the lookout for the next humiliating and epic prank.
Is this service anonymous?

Absolutely! There is nothing linking our packages back to the sender. If you’d like the recipient to know the package is from you, then add a personalised message. If you are a recipient of such a gift, please don’t contact us, we don’t provide any details (or clues) to the person who took joy in sending you it.

Can I add a personalised message?

Yes, most of the items we sell can include a customised hand-written message.

Please note that any messages containing hate, harassment, threats, accusations, or foul language will not be tolerated.

Will the glitter cause any damage?
No, our glitter is non-toxic and does not stain or damage materials. We can however guarantee it will be a pain to clean up, mwahaha!
How long does it take to send my order?
Orders are processed and dispatched within 24 hours. If you order any time Monday – Friday then you should expect your order to be processed and dispatched within one working day.
Can I change my personalised message?

Made a mistake? Not to worry, as long as we haven’t already sent your item we should be able to change your message for you. Please get in touch at hello@postalpranks.com

How long does delivery take?

The delivery timeframe depends on the delivery option you selected at checkout. We ship from a secret US location, within 24 hours of receiving your order. We currently send all orders via USPS First class or Priority Mail, with an estimated delivery time of between 2-4 business days after dispatch. 

Weekend orders are dispatched on the following Monday, meaning delivery should be calculated from this day.

Please always allow plenty of time for special occasions as we all know how reliable the postal service can be at times.

Do you ship internationally?

We certainly do. Wherever there is someone needing a good ole pranking, we’re there.

Can I cancel my order?

Sure, as long as we haven’t already sent or processed your item (where it includes custom options) then we should be able to cancel your order without any charge, please get in touch at hello@postalpranks.com

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